The End of Detroit: How the Big Three Lost Their Grip on the American Car Market

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Editorial Reviews

Product Description: An in-depth, hard-hitting account of the mistakes, miscalculations and myopia that have doomed America’s automobile industry.

In the 1990s, Detroit’s Big Three automobile companies were riding high. The introduction of the minivan and the SUV had revitalized the industry, and it was widely believed that Detroit had miraculously overcome the threat of foreign imports and regained its ascendant position. As Micheline Maynard makes brilliantly clear in THE END OF DETROIT, however, the traditional American car industry was, in fact, headed for disaster. Maynard argues that by focusing on high-profit trucks and SUVs, the Big Three missed a golden opportunity to win back the American car-buyer. Foreign companies like Toyota and Honda solidified their dominance in family and economy cars, gained market share in high-margin luxury cars, and, in an ironic twist, soon stormed in with their own sophisticatedly engineered and marketed SUVs, pickups and minivans. Detroit, suffering from a “good enough” syndrome and wedded to ineffective marketing gimmicks like rebates and zero-percent financing, failed to give consumers what they really wanted—reliability, the latest technology and good design at a reasonable cost. Drawing on a wide range of interviews with industry leaders, including Toyota’s Fujio Cho, Nissan’s Carlos Ghosn, Chrysler’s Dieter Zetsche, BMW’s Helmut Panke, and GM’s Robert Lutz, as well as car designers, engineers, test drivers and owners, Maynard presents a stark picture of the culture of arrogance and insularity that led American car manufacturers astray. Maynard predicts that, by the end of the decade, one of the American car makers will no longer exist in its present form.

Customer Reviews

 
Insightful and well written overview of US auto industry
Reviewer: Jill Raywood (holland, MI USA), Date of review: July 20, 2010
Avg. Customer Rating: 4 Stars
As a Michigander and a car buff I thought I would give this book a quick read this summer whilst on vacation. Ms. Maynard is a very good author. Easy read, but certainly not fluff. The book was published in 2003. Many of Ms. Maynard's prognostications were spot on. She did predict major changes in the Big 3. Since then, of course, GM has stiffed its stockholders (include my son & me) by going bankrupt. Cerberus has had to team up w Team Fiat to continue to produce cars. No more Mercury, Saturn or Pontiac. Saab out of GM control and the death of Hummer. Ford selling Volvo to the Chinese. The sale of Land Rover to the Indians and Aston Martin back to the Brits. While not predicting these events specifically, she did emphasize that events of this type were on the not so distant horizon.

Ms. Maynard went to great pains to point out the differences in corporate philosophies between US firms and foreign, specifically Japanese, competitors. These philosophies, she posited, explained why the domestics were less customer focused and long term oriented than their Japanese & German counterparts. I was aware of some of these corporate philosophies, but feel better informed after reading this book.

Having said that I do feel that Ms. Maynard was a little biased against the US firms. Honda & Toyota almost seem to be deified. While good companies, we have certainly seen that they, too, build cars that can and do break down and have been involved in some corporate chicanery of their own. Toyota especially. Carlos Ghosn, the chief of Nissan & Renault, if one believes Ms. Maynard, should be a candidate for sainthood. She also seems to underestimate the power of Ford. Of course this book was written pre Mullaly, but we have seen Ford come back very strong. Bill Ford recognized his weaknesses, as well as the firm's, and called in someone to help. General Motors has also come back with some strong offerings. Mopar remains to be seen.

The quotes she gets from American drivers seem to be heavily weighted towards those who would not drive an American car for any reason. She herself admits to not driving American cars. Ms. Maynard showers praise on the transplant companies in the South as well. She does admit that the German transplants are mainly assembly operations building knock down kits consisting of parts made in Deutschland. In spite of this I found the book a very good read. Insightful, well written and to the point.
Good but should have been better
Reviewer: Glenn A. Manning (Nothern Kentucky), Date of review: June 21, 2010
Avg. Customer Rating: 3 Stars
Overall the book was good but reading it 7 years after publication,
I was somewhat disapointed. Would not have read if I would have
realized when it was written.

The author needs to update the book and for me, analyze more of
the American car companies, good and bad.
WORST SERVICE EVER!
Reviewer: B. Hilliard (Ohio), Date of review: October 15, 2009
RAvg. Customer Rating: 1 Star
NEVER RECEIVED THE BOOK I ORDERED. EMAILED THE SELLER WITH QUESTIONS ASKING WHY THE BOOK WAS NEVER RECEIVED. NO RESPONSE FROM SELLER. STILL TO THIS DAY HAVE NOT RECEIVED THE BOOK. TERRIBLE SELLER. TERRIBLE CUSTOMER SERVICE. DONT TRUST THIS SELLER.
Cool book, needs an update
Reviewer: Joiseystud (New Jersey, USA), Date of review: July 21, 2009
Avg. Customer Rating: 4 Stars
This was a really cool book that gives a good overview of how the Imports took over the Auto industry. The biggest issue is that the last update of the book was in Nov 2004 so there is almost 5 years that isnt covered. This should be revised asap since the book talks about this and that will happen by 2010, etc and it turned out to be fairly prophetic. Maybe just an update to the epilogue.
Good book for people who are interested but not experts
Reviewer: C. A. Shepherd (San Mateo, CA), Date of review: March 18, 2009
Avg. Customer Rating: 4 Stars
This is a very good book for an overview of the state of the automotive business world. Note if you are a total gear head, work in one of these companies, etc.. this book will probably not be of interest to you as it doesn't ever go that deep.

I especially enjoyed reading about Hyundai (the make of my own car), as well as BMW. Also enjoyable in the book is it's interesting descriptions of the automotive factories in the south (foreign makes). I've always thought the whole buy American notion was silly given that cars are made here anyways and this book only reaffirmed that believe for me.